FAQ

Here are answers to the questions I get most. If yours isn't here, just email me.

1. What does Caney Valley Powersports sell?

Hard-to-find motorcycle parts that I test-fit on my own 2018 Harley Sportster Iron 883, plus a small selection of motorcycle accessories.

2. Will this part fit my bike?

Every part's listing says what it was test-fitted on and what it should fit. See the Fitment page for details. If your bike isn't listed, or you're not sure, email me before you order and I'll tell you what I know.

3. How do I place an order?

Add the items you want to your cart and go to checkout. Enter your shipping details and payment information there to complete the order.

4. What payment methods do you accept?

Payment is taken at checkout. Major credit and debit cards are accepted through Shopify's secure checkout. The payment options available to you are shown on the checkout page.

5. Where do you ship?

I ship to the United States and Canada only. Orders to Canada may be subject to customs fees, duties or taxes, which are the buyer's responsibility. See the Shipping Policy for details.

6. How can I track my order?

When your order ships, you'll get a shipping confirmation email with a tracking number you can use on the carrier's website.

7. What is your return policy?

You can return items within 7 days of delivery if they're unused and in the original packaging. The buyer pays return shipping. Once I receive the return, refunds are processed within 5–10 business days. Email me first to start a return. See the Refund Policy.

8. What if my item arrives damaged or defective?

Email me within 7 days of delivery with photos and I'll replace it or refund it. See the Warranty page.

9. Can I change or cancel my order?

Contact me as soon as possible. Once an order has shipped, it can't be changed or canceled.

10. How do I contact you?

Email caneyvalleymotorsports@gmail.com or call (620) 388-3889. You can also use the Contact page.